Privacy Policy

Last updated: November 22, 2025

This Privacy Policy describes how When Do I Work Again collects, uses, and protects your personal information.

🔒 Privacy Summary

We collect:

  • Account and business information
  • Employee data you add to the system
  • Usage data to improve our service

We never:

  • Sell your personal data
  • Share data without your consent
  • Use your data for advertising

1. Information We Collect

Account Information

When you create an account, we collect:

  • Name and email address
  • Company name and business information
  • Billing information for paid plans

Employee Data

To provide scheduling services, we process:

  • Employee names, contact information, and positions
  • Schedule and shift information
  • Time clock data and PTO requests
  • Availability and scheduling preferences

Technical Information

We automatically collect:

  • IP addresses and browser information
  • Usage patterns and feature interactions
  • Error logs and performance data

2. How We Use Your Information

Service Delivery

  • Provide scheduling and time tracking services
  • Send schedule notifications and updates
  • Process PTO requests and approvals
  • Generate reports and analytics

Service Improvement

  • Analyze usage to improve features
  • Provide customer support
  • Send important service announcements
  • Ensure system security and reliability

3. Information Sharing

We do not sell, rent, or trade your personal information. We may share information only in these limited circumstances:

✅ When We May Share

  • With your explicit consent
  • With service providers who help us operate (under strict confidentiality agreements)
  • When required by law or to protect our legal rights
  • In the event of a business transfer (with notice to you)

❌ We Never Share For

  • Third-party advertising or marketing
  • Data brokers or similar services
  • Social media integration (unless you choose to connect)

4. Data Security

🔐

Encryption

All data transmitted and stored is encrypted using industry-standard protocols

🏰

Secure Infrastructure

Hosted on secure, SOC 2 compliant cloud infrastructure with regular security audits

👥

Access Controls

Strict employee access controls and regular security training

5. Your Rights and Choices

You have the right to:

  • Access: Request a copy of your personal data
  • Correct: Update inaccurate information
  • Delete: Request deletion of your account and data
  • Export: Download your data in a portable format
  • Restrict: Limit how we process your data
  • Object: Opt-out of certain data processing
  • Portability: Transfer data to another service
  • Withdraw consent: At any time where consent was given

To exercise these rights, contact us at [email protected] or through your account settings.

6. Data Retention

We retain your information only as long as necessary to provide our services:

  • Active accounts: Data is retained while your account is active
  • Closed accounts: Data is deleted within 90 days unless required by law
  • Backup data: May persist in backups for up to 1 year for disaster recovery
  • Legal requirements: Some data may be retained longer if required by law

7. Children's Privacy

When Do I Work Again is not intended for use by children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us immediately.

8. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will:

  • Post the updated policy on this page
  • Update the "Last updated" date at the top
  • Notify you of significant changes via email or in-app notification
  • Give you the opportunity to review changes before they take effect

9. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us:

Email: [email protected]

Support: Contact Form

Response Time: We respond to privacy requests within 30 days